Ticket Workflow » 履歴 » バージョン 1
Kousuke Ebihara, 2009-09-23 14:28
First release English version of Ticket Workflow
| 1 | 1 | Kousuke Ebihara | h1. Ticket Workflow |
|---|---|---|---|
| 2 | 1 | Kousuke Ebihara | |
| 3 | 1 | Kousuke Ebihara | h2. Overview |
| 4 | 1 | Kousuke Ebihara | |
| 5 | 1 | Kousuke Ebihara | All of tickets have a status. |
| 6 | 1 | Kousuke Ebihara | |
| 7 | 1 | Kousuke Ebihara | You can change a ticket status on the updating ticket page. |
| 8 | 1 | Kousuke Ebihara | |
| 9 | 1 | Kousuke Ebihara | Your usable statuses are restricted by some reasons. For example, a reporter of the project can't use the "Accepted" status, and the "Rejected" status can't change to the "Fixed" status. |
| 10 | 1 | Kousuke Ebihara | |
| 11 | 1 | Kousuke Ebihara | h2. Detail Description of workflows |
| 12 | 1 | Kousuke Ebihara | |
| 13 | 1 | Kousuke Ebihara | h3. Bug |
| 14 | 1 | Kousuke Ebihara | |
| 15 | 1 | Kousuke Ebihara | The following image explains the workflow of bug ticket. |
| 16 | 1 | Kousuke Ebihara | |
| 17 | 1 | Kousuke Ebihara | !http://op3.ebihara.redmine.dazai.pne.jp/attachments/5/%E3%82%B9%E3%83%A9%E3%82%A4%E3%83%891.png! |
| 18 | 1 | Kousuke Ebihara | |
| 19 | 1 | Kousuke Ebihara | h3. Enhancement |
| 20 | 1 | Kousuke Ebihara | |
| 21 | 1 | Kousuke Ebihara | The following image explains the workflow of enhancement ticket. |
| 22 | 1 | Kousuke Ebihara | |
| 23 | 1 | Kousuke Ebihara | !http://op3.ebihara.redmine.dazai.pne.jp/attachments/6/%E3%82%B9%E3%83%A9%E3%82%A4%E3%83%893.png! |
| 24 | 1 | Kousuke Ebihara | |
| 25 | 1 | Kousuke Ebihara | h3. Back Port |
| 26 | 1 | Kousuke Ebihara | |
| 27 | 1 | Kousuke Ebihara | Back port ticket is used for defect ticket or enhancement ticket that is for multiple versions. |
| 28 | 1 | Kousuke Ebihara | |
| 29 | 1 | Kousuke Ebihara | You must deal such a ticket on the current development version first, you fix that, another developer reviews that, a tester tests that, and you create a related ticket to back port to old version (s). |
| 30 | 1 | Kousuke Ebihara | |
| 31 | 1 | Kousuke Ebihara | The ticket on the current development version is called as "original ticket". The original ticket must be dealt as normal bug ticket or enhancement ticket. |
| 32 | 1 | Kousuke Ebihara | |
| 33 | 1 | Kousuke Ebihara | Also the back port ticket is dealt as normal ticket. It means a change for the back port ticket must be reviewed and be tested. Because that change doesn't work in old version correctly even if it works original version fine sometimes. |
| 34 | 1 | Kousuke Ebihara | |
| 35 | 1 | Kousuke Ebihara | The following image explains the workflow of back port ticket. |
| 36 | 1 | Kousuke Ebihara | |
| 37 | 1 | Kousuke Ebihara | !http://op3.ebihara.redmine.dazai.pne.jp/attachments/7/%E3%82%B9%E3%83%A9%E3%82%A4%E3%83%895.png! |