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How To Report Issue » 履歴 » バージョン 3

Kousuke Ebihara, 2009-11-09 13:43

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h1. How To Report Issue
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h2. Reporting bugs
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h3. Writing a diary on the OpenPNE Official SNS
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If you've already joined OpenPNE Official SNS [ja], all you need to do is writing diary that its title contains "【バグ】" (This is a Japanese word that means "[Bug]") and its body is reporting about the bug. Within a few hours to a few days, our staff check such diaries and register issues on this tracking system for you.
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h3. Registering an issue on this issue tracking system
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If you don't have Official SNS account, or you want to report issue by yourself, you can use this tracking system.
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You need to login to this system for reporting issue yourself. (Registering Account)
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On reporting, please keep the following rules:
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* Do search this site to see if your issue has already been reported.
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* Do write complete, reproducible, specific bug reports.
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* Don't use the ticket system to ask your question.
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* DON'T REPORT SECURITY ISSUES TO THE TICKET SYSTEM. Please read the next section.
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h2. Reporting security issues
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Report security issues to security@openpne.jp. This is a private list that is only opened for OpenPNE3 core developers. And its archives are not published.
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h2. Reporting feature requests
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If you have any idea that are bringing OpenPNE3 for being better, please give us your idea.
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h3. Writing a diary on the OpenPNE Official SNS
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All you need to do is writing diary that its title contains "【要望】" (This is a Japanese word that means "[Feature Request]") and its body is a detail of your idea. Within a few hours to a few days, our staff check such diaries and register issues on this tracking system for you.
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h3. Registering an issue on this issue tracking system
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This is same as the way of reporting bug.
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h2. Reporting Issues FAQ
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h3. Where should I report issue?
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If your issue is for OpenPNE3, please report it on http://redmine.openpne.jp/projects/op3.
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If your issue is for plugin, and plugin creator announced its BTS, please report there. You can't find the BTS, please report it on http://redmine.openpne.jp/projects/op3-plugins.
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If you can't judge your issue is for OpenPNE3 or plugins, please report http://redmine.openpne.jp/projects/op3 or http://redmine.openpne.jp/projects/op3-plugins. Sometimes, the issue will be deal with somehow by core team. Usually, such the issue doesn't take notice, so announcing about your issue on [openpne-dev] is a good idea.